Privacy Policy
Mother Dental Hospital (“we,” “us,” “our”) respects your privacy and is committed to protecting the information you share with us, whether you’re browsing our website or visiting one of our clinics for treatment. This policy explains what we collect, why, and how we handle it.
Information we collect
- Contact details you share with us: name, phone number, email when you make an enquiry, request a callback, or book an appointment
- Dental and medical history, treatment plans, X-rays/scans, and clinical photographs, collected only once you become a patient and only as needed for your care
- Basic website usage data (via cookies and analytics tools) that helps us understand how visitors use our site and where to improve it
How we use it
- To respond to enquiries and manage appointment bookings
- To provide dental consultation and treatment, and maintain accurate patient records
- To send appointment reminders and occasional clinic updates or offers (you can opt out of promotional messages anytime)
- To improve our website, services, and patient experience over time
Sharing your information
We do not sell your personal information. We share it only where reasonably necessary with the dentists and clinic staff involved in your treatment, and with trusted service providers who support our operations, such as appointment/booking software, payment processing, and website hosting. These providers only use your data to perform the specific service we’ve engaged them for. We disclose information to government authorities only where legally required to do so.
Photos, videos, and testimonials
We always seek your explicit, informed consent before using any identifiable patient photo, video, or testimonial for promotional or educational purposes. You’re free to decline, and this will never affect the quality of care you receive from us.
Security and retention
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. We retain personal and clinical information only for as long as necessary to provide your care, or as required by applicable healthcare and legal record-keeping obligations.
Your rights
You may ask us what personal data we hold about you, request corrections to inaccurate information, or ask us to delete it where legally possible. Withdrawing consent may limit our ability to provide certain services.
Contact us
For any questions about this policy or how your data is handled:
Call: +91 97476 43000
Mail : info@motherdentalhospital.in