Category Case Studies
Mother Dental Hospital - Casestudy for their warranty
PATIENT CASE STUDY — MOLAR REPLACEMENT & WARRANTY CARE

Two Molar Replacements, Free of Charge: A Warranty That Actually Delivered

Shivarandhan

Patient Name

Pottammal

Branch

Dr Prijthlal

Consulted Doctor

Molar Replacement

Treatment

Mother Dental Hospital - Casestudy for their warranty

The Problem

Three and a half years ago, Shivarandhan came to Mother Dental Hospital with severe lower jaw pain. A comprehensive dental assessment identified the cause, and molar replacement treatment resolved the acute pain — the start of what would become a long-term relationship with the clinic.

Why the Warranty Mattered

A molar replacement is a real investment, and the fear of something going wrong months or years later and having to pay again to fix it  is common. The 10-year warranty on Shivarandhan’s replacement was meant to remove exactly that risk. What mattered wasn’t just that the warranty existed, but whether it would actually be honored when needed.

The Relationship Over Time

  • Initial treatment
    Severe lower jaw pain brought Shivarandhan in. Assessment and molar replacement resolved it, backed by a 10-year warranty.
  • First break
    The replacement broke. Mother Dental Hospital replaced it free of charge — no questions asked.
  • Second break
    It broke again. Same response: replaced free, no pushback, no added cost.
  • Recently
    New sensitivity developed in his upper left back teeth. Another molar replacement addressed it, continuing the same standard of care.

Across all of this, Shivarandhan remained a regular patient for routine checkups and maintenance — not just returning when something broke, but staying engaged with the clinic throughout.

The Experience

Every procedure, across 3.5 years, has been painless. What stands out most for Shivarandhan isn’t just the clinical outcome  it’s how the warranty claims were handled: no interrogation, no delays, no hidden costs. Just fixed, and fixed again.

The Result

Two warranty replacements honored in full, recent sensitivity resolved, and 3.5 years of consistent care. It’s the kind of long-term trust that’s built slowly, through repeated proof rather than a single good visit  and it’s why Shivarandhan is still a patient today.

3.5 Years
PATIENT RELATIONSHIP
2
FREE REPLACEMENTS
10-Year
WARRANTY COVERAGE
₹0
COST TO PATIENT

In His Words

“The procedures were painless, and whenever something went wrong with my molar replacement, they fixed it for free — no questions asked.”

Worried about jaw pain or a failing molar?

Our molar replacements come with long-term warranty coverage and ongoing care.

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